Humanizing Healthcare in the Digital Age with Bridget Duffy, MD

Welcome to This Clinical Life, proudly presented by Practicing Excellence. In this podcast, we explore the transformational impact of investing in the growth and development of our healthcare workforce — a powerful yet often overlooked catalyst for positive change. 

What does it mean to lead with humanity in a system driven by technology, metrics, and burnout? In this episode of This Clinical Life, we sit down with Dr. Bridget Duffy, the nation's first Chief Experience Officer in healthcare and a nationally recognized advocate for humanizing care, to talk about restoring purpose for clinicians, reimagining the patient experience, and designing digital tools that deepen rather than dilute connection. Drawing from decades of leadership and innovation, Dr. Duffy shares stories, strategies, and a vision for a future where compassion and clinical excellence walk hand in hand.

Practicing Excellence is a human development company. We help coach and develop the healthcare workforce to make a meaningful impact by building proven skills in patient connection, team collaboration, and leadership effectiveness.

Learn more about our approach to empowering health systems, care teams, and individuals at PracticingExcellence.com.

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