This Clinical Life | Presented by Practicing Excellence
This Clinical Life, proudly presented by Practicing Excellence, is a podcast that explores how investing in the growth and development of our healthcare workforce can serve as a powerful catalyst for positive change.
The podcast is hosted by Practicing Excellence CEO and Founder, Stephen Beeson, MD.
For more, visit www.practicingexcellence.com.
This Clinical Life | Presented by Practicing Excellence
Creating Patient Loyalty with Chris Malone
This episode features Chris Malone, founder and chairman of Fidelum Health, as well as coauthor of the award-winning book, The HUMAN Brand.
Chris has a unique, outside-in perspective on creating patient trust, loyalty, and connection to health care organizations. With our host, Dr. Stephen Beeson, Chris shares valuable insight on how to achieve widespread patient loyalty, as well as why it is so critical to the health care environment today.
Resources from the live event:
Building a Coaching Culture Ebook
Resources mentioned by Chris Malone
Practicing Excellence is a human development company. We help coach and develop the healthcare workforce to make a meaningful impact by building proven skills in patient connection, team collaboration, and leadership effectiveness.
Learn more about our approach to empowering health systems, care teams, and individuals at PracticingExcellence.com.
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