This episode features Chris Malone, founder and chairman of Fidelum Health, as well as coauthor of the award-winning book, The HUMAN Brand.
Chris has a unique, outside-in perspective on creating patient trust, loyalty, and connection to health care organizations. With our host, Dr. Stephen Beeson, Chris shares valuable insight on how to achieve widespread patient loyalty, as well as why it is so critical to the health care environment today.
Resources from the live event:
Building a Coaching Culture Ebook
Resources mentioned by Chris Malone
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